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An Online Takeaway Ordering Solution
Your Website. Your Customers. Your Rules.
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No Commissions
We do not take a commission per order.
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Fully Hosted Solution
We take care of everything to get your takeaway online and serving your customers.
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Advanced Menu Creation
We haven't come across a takeaway menu (yet) that we were unable to build.
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Control Your Opening Times
Only accept orders through your website when you're ready to receive them.
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Customisable Delivery Zones
Charge a different amount for deliveries outside your local area.
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Solid Foundation
Built upon WordPress and Woo-commerce our solutions are secure and reliable.
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Popular Payment Gateway Support
With 100+ supported payment gateways, just choose your preferred provider(s) and you're good to go!
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Meal Deal Support
Bundle popular products together and charge a special discounted price.
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Analytics Built In
Know how your customers are finding you, what they're ordering, and how you can build your marketing strategies around your audience demographics.
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Additional Marketing Support
We can provide assistance with setting up marketing with other 3rd party platforms like Google Adsense, Facebook, YouTube etc.
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Optional Themes Available
For a small charge we can amend our solution to any of the thousands of supported themes for WordPress and Woo-commerce.
Your website. Your customers. Your Rules!
Welcome - We are SmeeHee
We help local takeaways level the playing field by providing them with a fully functioning website which allows customers to purchase their products while offering zero commissions on any orders taken.
Read on to find out how we help you to get your customers back under your control.
Welcome - We are SmeeHee
We help local takeaways level the playing field by providing them with a fully functioning website which allows customers to purchase their products while offering zero commissions on any orders taken.
Your website. Your customers. Your Rules!
Read on to find out how we help you to get your customers back under your control.
Fully Hosted Solution
Let us handle the technical side so you can do what you do best!
Domain Name
We provide you with your own domain name which you can call your online home. Get online and give yourself the chance to find new customers as well as retain existing ones.
Web Hosting
A website needs a place to store all of its files and a database to store all of your websites data. We provide you with everything you will need to ensure your website is fast, reliable and secure.
Ongoing Support
Websites need to be updated and maintained. We will handle the housekeeping to ensure you have adequate backups and that your site remains functional after updates and patches.
Advanced Menu Creation
With the power of Woo-Commerce we can create a wide range and variety of takeaway product.
With our modified theme (not available anywhere else) we combine all the products into an easy to use menu which your customers can select and then configure your products to their liking.
Customisations can be as basic as removing an ingredient the customer doesn’t like to creating advanced meal deal products.
Click on the plus icon to see the options for an example product:
Special Chicken Kebab
Marinated chicken breast in olive oil, donner meat, chips and dip.
Hot Chicken Parmesan
with onions and chilli.
Medium (12'') - Red Devil
Garlic bread with herbs and chilli oil.
Special Chicken Kebab
£6.00
Control Your Opening Times
With the opening hours plug-in, you have full control over when you can accept orders. Notice text on the checkout page is fully customisable to suit your needs. You can even control your opening times for when you can accept orders for certain delivery options and products (great for lunchtime menus).
Here's the available checkout time options
- Outside of opening hours, force the customer to choose a fulfilment time when checking-out.
- Outside of opening hours, forbid any customers to check-out.
- Outside of opening hours, advise the customer that their order will not be fulfilled until opening times (but neither prevent check-out nor ask the customer to choose a time).
- Always force the customer to choose a time when checking-out.
Customisable Delivery Zones
Charge your customers a delivery amount that makes sense to them. No more overcharging your local customers.
You can charge a different delivery fee depending on postcode region.
You can even filter down to the street level for full granular control if needed.
We haven't forgot, you can offer collection as a delivery choice AND you can specify different times for delivery vs collection. E.g. allow 45 minutes for delivery and 20 minutes for collection.
By using the opening times plug in, you are in full control over delivery and collection times. You can adjust all times as needed within a few clicks. It's great for giving your customers an accurate expected delivery or collection time even in busy periods.
Built On A Solid Foundation
We use industry leading technology which has been tried and tested by millions over a period of 17 years.
WordPress
WordPress is a powerful CMS (Content Management System) and has been the "go to" website builder since 2003. It's free to use policy and an amazing support community has helped WordPress to become one of the most reliable, customisable, and secure website platforms in the world.
WooCommerce
WooCommerce expands any WordPress website into an ecommerce solution. Founded in 2011 WooCommerce is used by millions to sell both digital and physical products. You will be hard pressed to find a payment processor WooCommerce doesn't support.
SmeeHee
SmeeHee is a subsidiary of HLL Limited who has been serving the online community since 2010. Founded by Neil Haywood and Larry Lewis, frustrated at not being able to find a menu of their favourite takeaway online, they made it their mission to help takeaways get their restaurants online without the commissions.
Important Note: We are not endorsed or affiliated with WordPress or WooCommerce in any way. We use their products to provide you with a customised ecommerce website.
100+ Supported Payment Gateways
With WooCommerce as your ecommerce plug-in you have over 100+ supported payment gateways to choose from. Bank charges are the next biggest cost after commissions so it's good to know you can get this charge as low as 0.03% with some payment providers. Do your research and you can pick up a great deal.
Here's our top recommendations and how much they charge
PayPal
PayPal have become a household brand and are the number 1 trusted payment provider. They offer a variety of packages, but a typical setup is £20 per month with a transaction fee of 3.40% + £0.20 for every order processed.
Stripe
Stripe seemed to come out of nowhere providing a cheaper solution to PayPal. They specialise in low cost online payments with no monthly fee and an attractive low-cost fee of 1.4% + 20p for every order processed.
Other Supported Providers
We have a few choices of our own which you can use for your business. These providers can offer fees as low as 0.3% per order. They can offer online payments and card reader solutions which are well worth a closer look.
Meal Deal Support
Meal deals use the same behind the scenes technology as advanced products.
You can have as many meal deals as you like. With a variety of options, we have yet to come across a meal deal combination we couldn't support!
Click on the plus icon to see the options for an example meal deal product:
Meal Deal One
Any 10" Pizza, 10" Garlic Bread with Cheese, Medium Donner Meat with Chips, Any Dip.
Meal Deal Two
Any kebab, any large (14") pizza, chips & 1.5L bottle of drink.
Meal Deal Three
Make your own 12" Pizza (6 toppings max), Any Parmesan, Any Kebab, Any 2 Dips.
Meal Deal Four
Any 2 Kebabs, any 4 dips, any 2 cans of pop and chips.
Analytics Built In
- We Support Google Analytics.
It's free to use and provides you with a widge range of information which you can use for your marketing campaigns.
- Know your customer!
Know how the people who matter most (your paying customers) are finding you, how they behave on your site and get to know more about your audience.
- Use the knowledge.
Leverage this knowledge to customise your marketing campaigns and talk your potential customers language!
Optional Themes Available
Our theme is ready to go "out of the box" and is the quickest way to get your restaurant up and running.
For those who would like something different, we won’t waste your time in creating a custom theme - there are already over 1,300 WooCommerce themes that you can choose from!
Take a look at the latest available customised themes on themeforest and see if any take your fancy.
Note: Don't purchase a theme. Check out our FAQ here.
New to WordPress and Woocomerce?
See how easy it is to manage orders you receive through your online shop.
You May Also Need...
We take care of the frontend for you - Domain name, webhosting, etc. However, for you to process orders in the restaurant/kitchen, you will also need the following services and equipment.
A POS Printer
A POS Printer with an ethernet port or WiFi (not Bluetooth) is required in order for you to print orders and customer receipts that you receive through your website.
A Windows Tablet
You will need a windows based tablet or PC in order to run our backend software. This will allow you to manage your menu, orders, products and more.
WiFi Connection
You will need WiFi in order for the tablet to communicate with your website. Note: Most land line based broadband packages are supplied with WiFi enabled routers.
An internet connection is a must.
In fact, the communication between our backend software and your website is considered mission critical which means in an ideal world you would also have a backup in place. With this in mind, we recomeend a broadband package that is using a phone line, not 3g or 4g or by having a hotspot shared through a mobile phone. It doesn't have to be fast but it does need to be reliable! An 8MB download speed with at least 5GB of data a month would be more than enough to run our software. Having a 3g/4g/5g dongle as a backup would not be a bad idea, we just dont recommend it to be your only internet connection.
Dont have everything you need? Choose the Standard SmeeHee package and you can add any additional items you need before you checkout.
Not sure what you need? No problem, contact us and we can provide a free site survey and we can advise you what additional equipment (if any) will be required.
No Commissions?? What's The Catch?
There is no catch! Just a small monthly (or yearly) fee to enable us to support you and keep your site online and running smoothly throughout the year.
Pay Monthly Packages
Pay Yearly Packages
FeaturesCompare package features
- Initial Set Up
- Domain Name
- Web Hosting
- Menu Import
- Menu Maintenance
- Website Updates
- Tutorials
- After Sales Support
- Theme Customisation
FeaturesCompare package features
- Initial Set Up
- Domain Name
- Web Hosting
- Menu Import
- Menu Maintenance
- Website Updates
- Tutorials
- After Sales Support
- Theme Customisation
The Features Explained
Initial Set Up
We will do everything you need to get a fully functioning eCommerce takeaway store from registering your domain name to setting up payment providers.
Domain Name
We will discuss a suitable domain name with you and get it registered ready for your new website. You can also use an existing domain name if you have one.
Web Hosting
Website hosting is included as part of your yearly support fee. We will automatically boost your hosting as your website grows to ensure it stays fast reliable and secure.
Menu Import
As part of the initial set up we will take your menu and import your products into your new website. We put a heavy focus on mobile usability as most users will be ordering using a mobile device.
Menu Maintenance
You can make minor changes to your menu like specifying when an item is out of stock for example, but we are on hand to update and amend your menu as needed.
Website Updates
We handle all the behind the scenes maintenance. From creating website backups to updating the server operating system and software updates. 99.9% up-time guaranteed!
Tutorials
You only get one chance to impress a customer which is why we will be on hand to walk you through the customer ordering process, especially at the beginning, until you feel comfortable with order fulfilment and customer support processes.
After Sales Support
We will be on hand throughout the year to provide technical support should you need it. The less you need to contact us, the better job we're doing at keeping your restaurant running smoothly, but we are always here if you need us.
Theme Customisation
For a small charge we can convert any WooCommerce compatible WordPress theme to support our customised takeaway menu system. Great if you want to stand out from the crowd while getting all the benefits our system has to offer.
NEW: Introducing our SmeeHee Advertising Package
As an optional extra, we can take care of your online marketing. We can help you with your advertising campaigns on the top 3 platforms.
Google AdSense
Use Google Adsense to start taking back your customers. You can place an ad in the Google Search results based on the keywords a user types. We know two search words you can target straight away.
Facebook Advertising
Use the power of re-targeting and send a message to those customers who haven't purchased in a while. It's a great tool to keep your business in the forefront of your customers mind.
YouTube Ads
YouTube Ads is highly effective and low-cost advertising is what YouTube brings to the table. Did you know you (as the advertiser) are not charged if the viewer clicks the "Skip Ad" button?